Warranty Policy

At [66start.com], we are committed to providing high-quality electronic products and exceptional customer service. We offer a one-year warranty on all our products. This warranty covers any non-human damage that may occur within the first year of purchase.

Warranty Coverage:

  1. Duration: The warranty is valid for one year from the date of purchase.
  2. Coverage: The warranty covers any defects or malfunctions that occur under normal use conditions. This includes, but is not limited to:
    • Manufacturing defects
    • Material defects
    • Electrical malfunctions
  3. Services Provided:
    • Free Repair: If your product experiences a covered defect within the warranty period, we will repair it free of charge.
    • Replacement: If the product cannot be repaired, we will replace it with a new or refurbished product of the same model or equivalent.

Exclusions:

The warranty does not cover damage caused by:

  1. Improper use or handling
  2. Accidents, falls, or physical damage
  3. Unauthorized repairs or modifications
  4. Exposure to extreme environmental conditions (e.g., excessive heat, water, or humidity)
  5. Normal wear and tear

How to Claim Warranty:

  1. Contact Us: Reach out to our customer service team at [xiaozheng003@gmail.com] to initiate a warranty claim. Please provide your order number, a detailed description of the issue, and any relevant photos or videos.
  2. Evaluation: Our team will evaluate the issue and determine if it is covered under the warranty.
  3. Repair or Replacement: If the issue is covered, we will guide you through the process of sending the product to us for repair or replacement.

Additional Information:

  • Customers are responsible for shipping costs to return the product for warranty service.
  • We will cover the shipping costs for sending the repaired or replaced product back to the customer.
  • The warranty is non-transferable and applies only to the original purchaser.

We are dedicated to ensuring your satisfaction and will do our best to resolve any issues with your product. Thank you for choosing [66start.com].